Last Updated: 06/09/2025
1. Introduction
Digital Island (“we”, “our”, “us”) is committed to protecting your privacy and ensuring you have a positive experience when visiting our website digitalisland.al (“Site”) or submitting personal information via our contact, scheduling, or job-application forms. This Policy describes how we collect, use, disclose, secure and retain your personal data.
By using the Site or submitting information, you consent to the practices described in this Policy.
2. Who We Are
Digital Island is a digital agency specializing in web development, mobile applications, UI/UX design, branding, cloud and DevOps solutions. Our primary place of business is [insert registered address, Tirana, Albania]. If you have questions about this Policy, you may contact us at info@digitalisland.al.
3. What Personal Information We Collect
We collect personal information you voluntarily provide when you:
complete our Contact Us form (e.g., name, email address, phone number, company, message)
complete our Schedule a Consultation form (e.g., name, email, phone, preferred time, project details)
apply for a job via our Job Application form (e.g., name, email, phone, CV/resume, portfolio links, work history, references)
We may also automatically collect certain non-personal or aggregated information when you visit the Site, such as your IP address, browser type, operating system, pages visited and the time spent on each page (see Section 6).
4. Why We Collect and Use Your Personal Information
We use your personal information for the following purposes:
To respond to your inquiries and provide the services you request (contact, consultation, employment)
To manage our relationship with you and keep you updated (with your consent) about our services, news or job opportunities
To evaluate job applications and contact candidates
To improve our Site, services, processes and user experience
To comply with statutory or regulatory requirements
Where required, we rely on lawful bases for processing your data, such as your consent (you agree when you submit a form), contractual necessity, or our legitimate interest (e.g., managing job applications, improving our services).
5. Disclosure of Your Personal Information
We will not sell your personal information. We may share your data with service providers who help us operate our Site or deliver services (for example, email service providers, analytics providers, hosting providers). These third-party service providers are bound to confidentiality and must only process your data for specified purposes.
If required by law or to protect our rights, we may also disclose your data (e.g., to comply with legal process, enforce our agreements, or respond to claims of wrongdoing).
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information about your visit and use of the Site (e.g., pages visited, session duration, navigation patterns). This helps us improve our Site’s performance, user experience and understand user behaviour.
You may manage or disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of the Site.
7. Data Retention
We will retain your personal information only as long as necessary to fulfil the purposes set out in this Policy (for example, to respond to your inquiry, schedule a consultation, or evaluate a job application), or to comply with legal, accounting or reporting requirements. We periodically review the data we hold and securely delete or anonymise information that is no longer needed.
8. Data Transfers and International Processing
Your personal data may be processed and stored by service providers located outside Albania or the European Economic Area (“EEA”). When such transfers occur, we ensure appropriate safeguards are in place (e.g., standard contractual clauses) to protect your data in accordance with applicable laws.
9. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
access the personal information we hold about you
correct or update your information
request deletion or erasure of your information
object to or restrict certain processing
withdraw consent at any time where consent is the basis for processing
lodge a complaint with a data protection authority
If you wish to exercise any of these rights, please contact us at info@digitalisland.al. We will respond within the timeframe required by applicable law.
10. Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include encryption, restricted access, regular security reviews and staff training. While no method of transmission over the internet is 100% secure, we aim to use commercially acceptable means to safeguard your data.
11. Children’s Privacy
Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data without parental consent, we will take steps to remove it as soon as possible.
12. Changes to this Policy
We reserve the right to update this Policy from time to time. The “Effective Date” at the top of this page will reflect when the last revision was made. We encourage you to review this Policy periodically. If the changes are material, we will provide a prominent notice on our Site.
13. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy, please contact us at:
Email: info@digitalisland.al
Address: “Hoxha Tahsim”. Tirana, Albania